DineFork Summary

DineFork is a restaurant POS and operations platform focused on faster service, fewer order errors, and higher table revenue.

  • Used by restaurant teams to manage ordering, reservations, and table flow in one system.
  • Supports multi-branch operations with centralized controls and reporting.
  • Includes a free entry plan and paid growth tiers for scale.

Built For Restaurant Operators

Turn Table Faster & Increase Revenue

DineFork unifies POS, table flow, reservations, and customer touchpoints in one platform so your team serves faster, makes fewer errors, and keeps guests coming back.

No credit card required. Guided onboarding included.

Live Operations

Tonight At A Glance

On Track

Avg Table Turn

34m

Orders Processed

1,284

Service SLA

99.4%

Stable for 30 days

Real-time Throughput

Last 7 days

Trusted by leading hospitality teams

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“DineFork helped us cut table wait time by 18 minutes on weekends. We serve more guests with the same team and fewer mistakes.”

AR

Ayesha Rahman

Operations Director, NorthFork Dining Group

“We replaced disconnected tools with one workflow. Our peak-hour service is faster, and checkout confusion dropped immediately.”

FK

Farhan Khan

General Manager, MarinaBite

“Reservations, dine-in, and delivery now sync in real time. Managers finally trust the numbers and react quicker.”

SN

Sana Noor

Founder, CedarLane Kitchens

“Training new staff is simpler now. We standardized service across branches without slowing down operations.”

MH

Mariam Haider

Operations Lead, PeakGrill

Impact Snapshot

1,000+

Restaurants actively operate on DineFork every day.

Seamlessly Integrated With

JazzCash logo
Easypaisa logo
Facebook logo Facebook Ads
TikTok logo TikTok Pixel
Foodpanda logo

How It Works

Launch quickly in 3 simple steps.

Step 1

Set Up In One Afternoon

Import menu, map tables, assign roles, and go live with guided onboarding.

Step 2

Run Service With Confidence

Staff use one intuitive workflow from seating to payment and kitchen updates.

Step 3

Optimize Every Week

Use built-in insights to refine staffing, menu mix, and service speed.

Brand Control

Own Your Digital Front Door

Launch your guest website on your own domain and keep every customer touchpoint under your brand, not a marketplace URL.

  • Custom domain connection with managed SSL.
  • Search-ready meta structure for stronger local discoverability.
  • Fully branded guest experience with your identity, colors, and voice.
Start 14-Day Free Trial

Domain Readiness

dine.urbanfork.com is live

Secure + Indexed

SSL

Auto Renewing

DNS

Connected

Uptime

99.95%

Brand Impact

+27%

More direct repeat visits from branded links.

Go-Live Flow

  1. 1. Add your domain in settings
  2. 2. Update DNS records once
  3. 3. DineFork provisions SSL automatically
  4. 4. Your branded site goes live

Operational Signal

One Order Timeline. Zero Revenue Blind Spots.

DineFork consolidates dine-in POS, QR orders, and delivery channels into a single clean stream so you do not double-count sales or miss service bottlenecks.

  • Channel-safe order reconciliation across POS, QR, and counter.
  • Kitchen, service, and payment states synced in real time.
  • Clean reporting inputs for more reliable daily decisions.
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Live Signal Board

Stable

Table 14 Merged Successfully

POS ticket + QR add-on unified under one bill ID

No Duplicate Charge
Source: POS + QR
Delay: 0.8s Sync
Status: Settled

Conflict Monitor

0 Active

No billing conflicts detected in current window.

Data Confidence

99.7%

Order, payment, and kitchen status aligned.

Service Timing

Precision Shift Rules For Peak-Hour Reliability

Configure lunch, dinner, and special windows with rule-based ordering behavior so guests only see what your kitchen can actually fulfill.

  • Auto-open and auto-close menus by weekday and shift.
  • Holiday and event overrides without breaking your base schedule.
  • Pre-order windows for later service periods.

Weekly Service Matrix

Automated

Mon

11:30 AM - 3:00 PM 6:00 PM - 11:00 PM Standard

Tue

11:30 AM - 3:00 PM 6:00 PM - 11:00 PM Standard

Wed

Iftar Shift 5:45 PM Late Night 9:00 PM Seasonal

Smart Billing Logic

Payment-Aware Fees Without Manual Math

Apply fee and tax rules only when conditions match. Card surcharges, dine-in service charges, and region-specific tax behavior run automatically in every bill.

Card Processing

2.5% Rule

Injected only for eligible payment methods.

Audit Trail

100% Traceable

Every fee decision logged with context.

Bill Preview

Rule Applied
2x Signature Burger1,300.00
1x Truffle Fries380.00
Subtotal1,680.00
Sales Tax (15%)252.00
Card Fee (2.5%)42.00
Total1,974.00

Upsell Trigger

Item Added: Zinger Burger

Context: Dinner Rush · Dine-In · Table 09

Meal Upgrade

Fries + Craft Cola

+ Rs. 250

Predicted accept rate: 38%

Premium Add-On

Loaded Cheese Fries

+ Rs. 180
AI Suggestion: Offer meal bundle first, then premium add-on.

Revenue Expansion

Context-Aware Upsells That Feel Helpful, Not Pushy

DineFork triggers the right add-on prompt at the right moment based on cart context, service mode, and time window, so teams increase ticket size without slowing checkout.

“Would you like to turn this into a value meal with fries and a drink?”

Avg Ticket Lift

+18%

Upsell Accept

1 in 3

Checkout Delay

<1s

Channel Controls

Real-Time Flow Switching Across Order Channels

When conditions change, adjust availability in seconds. Pause delivery, keep pickup active, and protect kitchen throughput without halting your entire operation.

  • Independent toggles by channel and branch.
  • Emergency fallback with one-click re-routing.
  • Custom minimum order and prep-time rules per channel.

Live Channel Matrix

Dine-In

Dining room fully operational

Active

Pickup

Prep time auto-adjusted to 18 min

Active

Delivery

Paused due to rider shortage in Zone B

Paused

Revenue Toolkit

Built-In Levers To Lift Average Order Value

Smart Bundles + Real-Time Upsell Prompts

DineFork nudges high-intent add-ons at checkout and package-level offers in the cart, so guests spend more while the flow stays frictionless.

Mix-and-Match Deal Rules

Build combos like “Choose 2 mains + 2 drinks” with automatic savings display.

One-Tap Meal Upgrades

Trigger timed prompts before checkout to convert single-item carts into full meals.

Bundle Composer

Family Combo

Save Rs. 420

Step 1: Pick 2 Mains

Completed
Grilled Burger Chicken Wrap

Step 2: Choose 2 Drinks

Required
Projected Order Total Rs. 1,920

Pricing

SaaS Pricing Built Around Restaurant Growth.

Start free, make Growth your operating baseline, and move to Professional when better reporting, inventory, and delivery coordination start driving margin.

Save up to 17% when you pay annually.

Free Forever

Starter

Essential POS for single-location restaurants getting started.

$0.00 /branch

Billed monthly per branch.

  • Single-Branch POS i
  • 3 Team Seats i
  • 1 POS Register i
  • 50 Menu Items i
  • 5 Tables + QR i
  • Kitchen Routing i
  • 7-Day Analytics i
  • Community Support

Not Included

  • Multi-Branch Switching i
  • Advanced Analytics i
  • Inventory, Expenses, API i

Per Branch

Growth

Core operating system for restaurants ready to scale service.

$19.99 /branch

Billed monthly per branch.

  • Unlimited Branch Ops i
  • Waiter Call i
  • Online Payments i
  • Multi-Branch Switching i
  • White-Label UI i
  • Dine-In, Pickup, Delivery i
  • Reservations + QR i
  • Service Workflows i

Not Included

  • Advanced Analytics i
  • Expenses + Inventory i
  • API + Integrations i

Growth Default

Most Popular

Professional

Advanced operations, analytics, and control for growing brands.

$29.99 /branch

Billed monthly per branch.

  • Analytics + Exports i
  • Expense Management i
  • Inventory Control i
  • Delivery Operations i
  • Developer API i
  • Storefront Themes i
  • Unlimited Analytics i
  • Priority Support

Not Included

  • Self-Service Kiosk i
  • Marketplace APIs i
  • Chain-Wide Controls i

Per Branch

Enterprise

Full-platform access for multi-location groups and chains.

$49.99 /branch

Billed monthly per branch.

  • Full Product Suite i
  • Professional +
  • Commerce Integrations i
  • Unlimited branches, staff, registers, menu items, and tables
  • Multi-Location Controls i
  • Operations Suite i
  • Unlimited Analytics + Exports i
  • Enterprise Support i
All paid plans include a 14-day free trial. No credit card required.
Every paid plan removes menu item and table limits.
Professional is the default recommendation for operators focused on growth.

All paid plans include a 14-day free trial. No credit card required.

Reliability Backbone

Infrastructure That Holds Up During Rush Hour

DineFork is built to stay responsive during peak service, protect payment data, and recover safely from operational edge cases without manual intervention.

Platform Uptime

99.95%

Auto-scaling resources and health checks keep the service stable when order volume spikes.

Data Security

AES + TLS

Payments and customer records are encrypted in transit and protected at rest with strict access controls.

Recovery

Daily Snapshots

Automated backups and controlled rollback points reduce risk during unexpected incidents.

Mobile Experience

PWA Ready

Guest ordering works smoothly on low-bandwidth networks and can be saved to home screen.

FAQ

Answers to common operator questions before you switch.

Everything your team needs to evaluate rollout speed, migration safety, and support before moving live.

Need tailored onboarding guidance?

Talk To Product Specialist
How quickly can we go live? +

Most restaurants go live within 1-3 days. DineFork includes guided onboarding, menu import support, and role-based setup templates.

Do I need a credit card for the free tier? +

No. You can start on Free without a card and upgrade only when you are ready.

Can I migrate from my existing POS? +

Yes. We help migrate menus, categories, taxes, and operational settings so your team can switch without disruption.

Is DineFork secure and tenant-isolated? +

Yes. Restaurant data is logically isolated by tenant, protected in transit, and stored with strict access controls.

Does DineFork support custom domains? +

Yes, custom domains are supported for restaurant customer websites while POS and core app remain on the main platform domain.

What support is included? +

All plans include support. Higher plans include faster SLAs, priority queueing, and dedicated success guidance.

Ready to launch this week?

Give your team one system to move faster and serve better.

Start your free trial today and see measurable service speed improvements in days, not months.

Onboarding slots this week are limited to keep implementation quality high.

Start 14-Day Free Trial

No credit card required